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Terms and Conditions

Please read these terms carefully before you use TradeVault as an investor or a trader.

1. Accepting these terms

By creating an account or using TradeVault you agree to these Terms and Conditions. If you do not agree, do not use the platform.

You must be at least 18 years old, or the age of legal majority where you live, and legally able to enter a binding agreement.

2. Accounts

You can register as an investor or as a trader. You must give accurate information and keep your login details private. You are responsible for all activity on your account.

After signing up you log in with your email or phone number and password. You stay signed in on your device until you log out.

Trader accounts are reviewed before they are listed. We may approve, reject or remove a trader at our discretion, including when the proof of work provided is inaccurate.

3. Deposits

New accounts start with a zero balance. To deposit, enter the amount, copy the wallet address shown and send the payment on the network displayed, then confirm with Paid.

Deposits are credited to your main balance. Sending funds to the wrong address or network may result in permanent loss, and we cannot recover them.

Traders can transfer funds from their main balance to their trading funds.

4. Investing and returns

Investors choose a trader, an amount and a return date. The invested amount and any profit are released to the investor balance on the dates shown when the investment is made.

Profit and target ranges shown on the platform are goals, not promises. Trading results can be lower than expected and you may lose part or all of the amount invested.

A trader subscription fee, where shown, is a one-time fee for following that trader. You see the exact amount before you confirm.

5. Traders

Traders agree to trade honestly, to act in the interest of the investors who follow them and not to misrepresent their results.

Trader profiles, statistics and follower numbers are based on the trader’s activity and balances on the platform and are updated every day.

Traders may share in the profit generated for their investors according to the terms shown when they are listed.

6. Withdrawals

Profit is withdrawable from its estimated profit date, and your invested amount from your return date. Every withdrawal needs your password and the coin and network you want to receive on.

You are responsible for entering the correct withdrawal address. Withdrawals sent to an address you provided cannot be reversed.

7. Risk warning

Trading and investing carry a high level of risk, including the loss of your capital. Past performance does not guarantee future results. Only invest money you can afford to lose.

8. Acceptable use

You may not use TradeVault for unlawful activity, to manipulate results, to open accounts on behalf of others without permission or to interfere with the platform. We may suspend or close accounts that break these terms.

9. Changes and contact

We may update these terms from time to time. Continued use of TradeVault after a change means you accept the updated terms.

For questions about these terms, use the support options inside your account.